State Farm® Insurance Agent Devon Mack
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sandy Bowden
May 6, 2025
5
out of
5
rating by Sandy Bowden
"I had a wonderful representative. Kind, thorough and very patient!😊"
We responded:
"Great Day Sandra!!! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
renald pierre louis
May 6, 2025
5
out of
5
rating by renald pierre louis
"Andrea service is good"
We responded:
"Great Day Renald!!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
David Sabatino
May 2, 2025
5
out of
5
rating by David Sabatino
"The Devon Mack State Farm Agency team is highly professional & very attentive to the customer's needs. They return calls promptly and doing business easy. Recently we bought a commercial policy. More coverage, less premium. I highly recommend them to all who love to have their agent appreciate their business. Thank you Andrea for your services."
We responded:
"Great Day Mr. Sabatino, Thank you for the Excellent review and for trusting us with your business. We strive daily to serve our customers well and we are happy to hear that Andrea was able to provide you with great service, with more coverage and less premium! "
Ramona Chapman
April 29, 2025
5
out of
5
rating by Ramona Chapman
"In searching homeowner policies for my primary residence, Ms. Andrea Bassett found the policy that provided the coverage that best fit my needs and it was affordable. She was very helpful & courteous . Within a very short period if time my house was insured & she was instrumental in helping me solve my insurance challenge."
We responded:
"Great Day Ramona!!! We’re honored by your positive feedback and are glad Andrea was able to assist you! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Shanna Nana
April 24, 2025
5
out of
5
rating by Shanna Nana
"Andrea is great to work with! She follows up promptly and always has a pleasant demeanor!"
We responded:
"Great Day Shanna Nana!!! Thank you for taking the time to share about your experience with Andrea! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Earl Sconiers
April 17, 2025
5
out of
5
rating by Earl Sconiers
"It was the greatest pleasure having Andrea Bassett as an agent. She was very professional and exceptionally knowledgeable about insurance. Her customer service was outstanding. I recommend State Farm to you because of her."
We responded:
"Great Day Earl!!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
juanda antrum
March 28, 2025
5
out of
5
rating by juanda antrum
"This team for sure always works it out for me no matter the issue"
We responded:
"GreatDAY Juanda!!! Thank you for taking the time to share your thoughts!!! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!!!"
Shore Life
March 12, 2025
5
out of
5
rating by Shore Life
"I had a payment issue and the agent I spoke with provided quick, friendly service. I have been a State Farm customer for years now and I appreciate the excellent customer service from this office."
We responded:
"Great Day!!! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Scott Kinard
March 7, 2025
5
out of
5
rating by Scott Kinard
"Great so far, excellent customer care from agents in office. Very helpful and easy to talk to!"
We responded:
"Great Day Scott!!! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Bensly The Sly
March 6, 2025
5
out of
5
rating by Bensly The Sly
"With a very compete staff, state farm is very professional and concerned about its customers, specially with Andrea and Kishima"
We responded:
"Great Day! Thank you for the Great Review! Our goal is to serve our policy holders well and we are happy that goal was met with you!"
Debra Watkins
February 13, 2025
5
out of
5
rating by Debra Watkins
"Went to State Farm to renew my car insurance. Was able to put my car & house insurance on the same policy. Andrea Bassett the acct rep was absolutely fantastic. She was very informative of how to go about doing it & she was extremely knowledgeable. I would recommend her to anybody that comes in that office. Thanks again Andrea👍🏾"
We responded:
"GREAT DAY Debra!!! We’re honored by your positive feedback and happy to hear that Andrea was able to assist you! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Beyond ADream
February 12, 2025
5
out of
5
rating by Beyond ADream
"My rep was amazing. They searched for discounts and presented the best policy to meet my needs. Great costumer service."
We responded:
"GREAT DAY!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Dynomeke Hunter
February 3, 2025
5
out of
5
rating by Dynomeke Hunter
"Andrea was very helpful. My new policy is way less than my previous with a different company."
We responded:
"Great Day Dynomeke!!! Thank you for your 5-star review! We are happy to hear about your experience with Andrea. My State Farm team and I are happy to be your good neighbor!"
Tsunami Boyz
January 16, 2025
5
out of
5
rating by Tsunami Boyz
"Everything was great all my questions were answered and I appreciate the service."
We responded:
"Great Day!!! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Myra R
January 14, 2025
5
out of
5
rating by Myra R
"Awesome customer service and economical rates! Highly recommend!"
We responded:
"Great Day Myra!!! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Deonna Custis
January 10, 2025
5
out of
5
rating by Deonna Custis
"Andrea was very knowledgeable, accommodating and quick. Found all eligible discounts for me. I highly recommend her."
We responded:
"Great Day Deonna!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Andrea; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Felicia Rogers
January 10, 2025
5
out of
5
rating by Felicia Rogers
"Great customer service!! She explained everything very well so I could understand what I was getting , and let me know all the deals that came with the auto insurance to make my payments low as possible,"
We responded:
"Great Day Felicia!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Gin Kinard
January 3, 2025
5
out of
5
rating by Gin Kinard
"Was looking for new auto ins company & made a phone call to the Nelsonia office. Andrea was helpful, friendly & very knowledgeable. My husband & I were pleased with our results! We now have a new ins Co!! Thank you!"
We responded:
"Great Day Gin!!! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
k.w. Kaaatwalk
December 14, 2024
5
out of
5
rating by k.w. Kaaatwalk
"The office staff is professional, & knowledgeable. Highly recommended."
We responded:
"Great Day K.W. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Brechelle Johnson
December 12, 2024
5
out of
5
rating by Brechelle Johnson
"Amazing service, very helpful and professional"
We responded:
"Great Day Brechelle!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Susan Taylor
December 10, 2024
5
out of
5
rating by Susan Taylor
"AMAZING Customer Service! I appreciate having a brick and mortar office to go to - And Christina and Andrea are so nice and helpful ! Im glad I switched my car and home insurance to State Farm !"
We responded:
"GreatDAY Susan!!! Thank you for your 5-star review!!! We strive to provide excellent customer service here at the Devon Mack State Farm Agency. We thank you for allowing Christina and Andrea to assist you. "
Joseph Greene
December 2, 2024
5
out of
5
rating by Joseph Greene
"Great service. Very helpful."
We responded:
"Great Day Joseph!!! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Susan Brandauer
November 26, 2024
5
out of
5
rating by Susan Brandauer
"Being new Virginia residents Devon Mack and his team have been extremely helpful in making sure we have the coverage we need. Always professional, friendly and knowledgeable. I highly recommend them."
We responded:
"GreatDAY Susan!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Phyllis Wilson
November 25, 2024
5
out of
5
rating by Phyllis Wilson
"Excellent customer service with Andrea !! Very satisfied with new policy !!"
We responded:
"Great Day Phyllis!!! Thank you for your 5-star review! We are happy to hear that you had an excellent experience with Andrea!!! Thank you for trusting us with your business, my State Farm team and I are happy to be your good neighbor!"
Desperado Lucas
November 22, 2024
5
out of
5
rating by Desperado Lucas
"Andrea has a very nice personality and is amazing at her job I really understood everything she saying and how everything 10/10 work form her"
We responded:
"Great Day Desperado Lucas!!! Thank you for your 5-star review! We are happy to hear that Andrea was able to explain everything to you. My State Farm team and I are happy to be your good neighbor!"