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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Casseus

Ashley Casseus

November 7, 2024

5  out of  5
rating by Ashley Casseus
"As a young driver, she helped me every step of getting insurance 10 out of 10❤️💪🏼 ask for Andrea"
We responded:
"Great Day Ashley!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Andrea; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Natasha Haggins

November 6, 2024

5  out of  5
rating by Natasha Haggins
"Andrea at this office was extremely helpful very polite and gave us the best options possible"
We responded:
"Great Day Natasha! Thank you for the excellent review. Andrea is one of our many agents who enjoy helping our policy holders understand their options when it comes to protecting and providing for themselves and their families. Thank you for trusting us with your business!"
Profile photo of Willie Justis

Willie Justis

November 1, 2024

5  out of  5
rating by Willie Justis
"After 17 years of having our homeowners insurance through our mortgage company we were told that our mortgage was being sold and we would have to find our own insurance. We instantly thought about Devin Mack and State Farm which is local to our area. They were very friendly and pleasant and had me a quote in a little and no time. As a matter of fact, it happened so quickly that they had to wait on me to get back with them. Despite the wait, when I called Andrea she was ready, willing and able to help. She provided us a policy with better coverage and lower rates than our previous policy. I wish I had went to Devin Mack State Farm much sooner and would recommend them to anyone else seeking insurance."
We responded:
"GreatDAY Willie!!! Thank you for your 5-star review!!! Our State Farm team and I are happy that your are with us now and we look forward to being your good neighbor for years to come!!!"
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Tanya Jones

November 1, 2024

5  out of  5
rating by Tanya Jones
"They were very helpful with all of my questions. Always returned my calls quickly. Im very happy to be doing business with them. I will recommend them to all of my family and friends"
We responded:
"GreatDAY Tanya!!! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Talloya McGrier

October 30, 2024

5  out of  5
rating by Talloya McGrier
"Ms. Andrea i just met her but that is my girl. VERY professional, VERY caring, VERY DEMURE. She made it her business to give me top notch service with accurate information along with a quote that i couldn’t refuse. I thank you so much for helping me find affordable coverage cause my money is funny and to Mr. Mack you a real one. Thank guys."
We responded:
"Great Day Talloya!!! Wow we are so happy to hear that Andrea was able to assist you and help you save money!!! Thank you for the excellent review and thank you for trusting us with your business!!! Welcome to our State Farm Family!!!"
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Adrienne Taylor

October 18, 2024

5  out of  5
rating by Adrienne Taylor
"Great Team"
We responded:
"Great Day Adrienne!!! Thank you for the excellent review!!!"
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Crystal Benedict

October 4, 2024

5  out of  5
rating by Crystal Benedict
"I just want to say Kishima at the Devon Mack location has always done in amazing job!! 👏.. She has provided years of excellent service and has been amazing with helping me with any questions or change to my policies!! Thanks again!!! 😊"
We responded:
"Great Day Crystal!!! Thank you for the "5" Star review and for sharing about your experience with Kishima over the years! We appreciate your business and your kind words!"
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Cyril Aquino

September 19, 2024

5  out of  5
rating by Cyril Aquino
"Andrea Bassett, Agent from State Farm Insurance is very helpful and courteous. Andrea is knowledgeable of insurance products State Farm has to offer. Highly recommended."
We responded:
"Great Day Cyril!!! Thank you for the awesome review! We are happy to hear that you had a great experience with Andrea and we thank you for trusting us with your business!"
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towanda porter

September 16, 2024

5  out of  5
rating by towanda porter
"Andrea of StateFarm is the best!!! Not only is she a wealth of knowledge pertaining to the affordable options being offered, she’s extremely patient if you have lots of questions making the process much easier!! Thanks Andrea!"
We responded:
"Great Day Towanda!!! Thank you for the excellent review and for sharing your experience with Andrea with us!!! Andrea and all of our agents love making sure everyone understands their coverages and want to make sure everyone is properly protected!!!"
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Hannah Parks

September 10, 2024

5  out of  5
rating by Hannah Parks
"Service was absolutely amazing!!!! I was helped by the amazing Andrea Bassett and I couldn't ask for better customer service. She was absolutely amazing and very helpful!"
We responded:
"Great Day Hannah!!! Thank you for taking time to provide us with this excellent review!! We are so happy to hear that Andrea was able to help you with your insurance needs!!"
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Alana Lindauer

September 5, 2024

5  out of  5
rating by Alana Lindauer
"Excellent customer service! Andrea was kind and professional. I was looking to change my car insurance due to the rise in my premium. Andrea switched me to State Farm and saved me over 100$ per month all under 30 minutes. She made everything easy to understand. I HIGHLY recommend! 10/10"
We responded:
"Great Day Alana!!! Thank you for the excellent review!!! We are so happy to hear you had a wonderful experience with Andrea and welcome to the State Farm family!"
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Tabatha Morris

September 5, 2024

5  out of  5
rating by Tabatha Morris
"I love talking with the team at Devon Mack’s office. They always make sure that you feel valued as a customer even when life’s situations can sometimes prevent you from making payments on time. Very thorough and professional"
We responded:
"Great Day Tabatha!!! Thank you for trusting us with your business and for the excellent review. We are happy to hear that you feel valued because we truly do value all of our customers!!!"
Profile photo of Derick Nadine Hungerford

Derick Nadine Hungerford

August 23, 2024

5  out of  5
rating by Derick Nadine Hungerford
"Mr. Mack and his team at State Farm have served my family and business needs for years. His personal service and attention to detail, exemplifies his commitment to serve his clients. If in need, I highly recommend calling Mr Mack and his team at State Farm."
We responded:
"Great Day Derick and Nadine!!! Thank you both for being part of our State Farm family and for the awesome review!!!"
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Elizabeth Bell

August 19, 2024

5  out of  5
rating by Elizabeth Bell
"I requested a visit with my Agent at State Farm, not being able to speak with Mr. Devon Mack, I was able to speak with Ms.Kishima Johnson. It was great, she was able to answer all of my questions and able to get the coverages I need and more. State Farm is lucky to have agents like her working for them. Elizabeth Bell, customer / Insured."
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Autumn Boyer

August 13, 2024

5  out of  5
rating by Autumn Boyer
"As usual, Devon Mack State Farm and his team are outstanding! Every time I call, they get me squared away effectively and efficiently!"
We responded:
"Great Day Autumn, Thank you for the excellent review and thank you for your business. We are happy to hear that you are being taken care of when you call!!!"
Profile photo of Amerie Malo-Rodriguez

Amerie Malo-Rodriguez

August 9, 2024

5  out of  5
rating by Amerie Malo-Rodriguez
"I had an amazing experience with getting my insurance. I think her name was Andrea but she was so nice and helpful!"
We responded:
"Great Day Amerie!!! Thank you for taking the time to provide us with an excellent review!! We are so happy to hear Andrea was able to assist you and we thank you for trusting us with your business!!!"
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Tange Johnson

July 22, 2024

5  out of  5
rating by Tange Johnson
"While the process of selecting a life insurance plan can be overwhelming, Kashima made this process almost enjoyable. Her attention to detail, guidance and insight was refreshing and I appreciate the care that was taken along the way."
We responded:
"Great Day Tange!!! Thank you for taking the time to provide us with a 5 Star review. We understand discussing life insurance can be overwhelming and we are happy to hear that your experience with Kishima, one of our Life Specialists, made the process better for you!!"
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Edward Taylor

July 17, 2024

5  out of  5
rating by Edward Taylor
"Our driver side window had shattered from a rock. Devon Mack's team put our mind at ease with helping us through the process in getting it repaired. Very courteous and helpful."
We responded:
"Great Day Edward!!! Thank you for taking time to provide your feedback and for trusting us with your business. We are happy to hear that everyone is ok from the shattered window and that we were able to help you through the process in getting it repaired!!"
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Dawn Groeling

July 15, 2024

5  out of  5
rating by Dawn Groeling
"An absolute pleasure to work with! Extremely efficient, friendly and knowledgeable. Will absolutely recommend!!!"
We responded:
"Great Day Dawn!!! Thank you for trusting us with your business and for the "5" Star review! We are happy to hear you enjoyed your friendly, knowledgeable and efficient experience with us! "
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Tyrone Simmons

July 12, 2024

5  out of  5
rating by Tyrone Simmons
"Devon Mack did an excellent job on getting me quotes for my home, auto, umbrella and life insurance policies. He not only provided the quotes but also provided additional information to ask my current carrier. He and his team are a joy to work with."
We responded:
"Great Day Tyrone! Thank you for allowing us the opportunity to work with you! We are happy to hear that your experience with our team was an enjoyable one. We appreciate you for taking the time to give us a 5 STAR review!"
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Courtney Martin

June 5, 2024

5  out of  5
rating by Courtney Martin
"Christina, Kishima, and the entire team at Devon Mack have been amazing and extremely helpful!"
We responded:
"Great Day Courtney! Thank you for the excellent review! We are happy to hear that Christina and Kishima were able to assist you! Our goal daily is to provide excellent service to everyone! "
Profile photo of Bryan Story

Bryan Story

May 24, 2024

5  out of  5
rating by Bryan Story
"I've had several different things pop up with my policy. HOWEVER, Mr Mack's staff is top shelf! Christine has been an absolute jem. If she doesn't know, she'll investigate until you get an answer. Good personality and great demeanor, she deserves a RAISE for dealing with people like me. Mr. Mack I base your good reputation on her service! Good job everyone!"
We responded:
"Great Day Bryan!!! We are so happy to hear that you were able to get the answers you needed. Christina is one of our many agents who strive daily to serve our policy holders well. Thank you for taking time out to leave this excellent review and thank you for trusting us with your business!!! "
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Christian Lofland

May 20, 2024

5  out of  5
rating by Christian Lofland
"Great customer service, they made it very wasy to switch my car insurance"
We responded:
"Great Day Christian!!! Welcome to the State Farm Family and thank you for the 5 Star Review!!"
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Zanetta Ayres

May 17, 2024

5  out of  5
rating by Zanetta Ayres
"Such friendly staff. I was so please with their help."
We responded:
"Great Day Zanetta!! Thank you so much for the 5 Star review and for trusting us with your business!! "
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James tunnell

May 14, 2024

5  out of  5
rating by James tunnell
"Great people there at state farm"
We responded:
"Great Day James!! Thank you for the kind words and the excellent review and thank you for trusting us with your business!!"